Support

When you want a real person

You do not have to do this alone. Reach our team directly, or look at your options for help with the claim itself — no pressure, and at your own pace.

In crisis? Help is here right now

If you are struggling or thinking about harming yourself, please reach out. Call the Veterans Crisis Line at 988 and press 1, or text 838255. It is free, confidential, available 24/7, and you do not need to be enrolled in VA care.

Contact the ClaimAnchor team

For questions about your account or billing, or if something looks broken, email support@getclaimanchor.com and we will take it from there.

If you already have a ClaimAnchor account, you can send a request from inside your workspace at app.getclaimanchor.com/support. Signing in first lets us see your plan and answer faster.

Help with the claim itself

Our team can help you use ClaimAnchor, but we are not accredited to represent you before the VA. For help with the claim itself, the options below are the main kinds of accredited help, explained in plain language.

Options for help with your claim

Veterans Service Officers (VSOs)

Representatives connected to recognized organizations who assist veterans. Their help is typically offered at no cost.

Accredited attorneys

Lawyers accredited by the VA. Rules limit when and how they may charge fees for claim work.

Accredited claims agents

Individuals accredited by the VA to assist with claims, who are not attorneys.

Veterans Network Champions Club

VNCC is a separate company with its own terms and fees, and using it is entirely optional. A member of VNCC works on ClaimAnchor — we tell you this plainly so the choice stays yours. ClaimAnchor is not paid by VNCC. VNCC is not the VA and is not VA-accredited or VA-endorsed.

A free option

Free — VA-accredited help through VA.gov: https://www.va.gov/get-help-from-accredited-representative/find-rep

A note on ClaimAnchor

ClaimAnchor is a preparation tool, not an accredited representative, and is not the VA. This page is informational and does not recommend or refer any specific provider.

Frequently asked questions

How do I reach a person at ClaimAnchor?
Email support@getclaimanchor.com. If you have an account, sending the request from app.getclaimanchor.com/support while signed in lets us see your plan and respond faster.
Can ClaimAnchor represent me before the VA?
No. ClaimAnchor is a private preparation workspace. It is not accredited and does not represent anyone before the VA.
Is there a free way to get help with my claim?
Yes. VA-accredited representatives and Veterans Service Organizations can help at no cost. You can find one through VA.gov.
What if I am in crisis right now?
Call the Veterans Crisis Line at 988 and press 1, or text 838255. It is free, confidential, and available 24/7.

Prepare with confidence

However you choose to get help, organized records and clear statements make everything easier. ClaimAnchor helps you prepare.

Go straight where you need

Every option above, as a direct link. VA-accredited help through VA.gov is free.