FAQ
Frequently asked questions
Plain answers to the questions we hear most, in everyday words.
Does ClaimAnchor file my claim with the VA?
No. ClaimAnchor is a tool to help you organize, understand, and prepare. Nothing you enter is sent to the VA from the app.
Is this just another AI tool?
No. ClaimAnchor is an expert-built system created by a disabled veteran and VA claims expert. It is designed to keep you steady and organized as you prepare, at your own pace.
What is your refund policy?
All sales are final and there are no refunds. Because ClaimAnchor delivers digital access right away, purchases cannot be refunded. Please review the pricing details and Terms before you buy. pricing details / Terms.
What is the difference between Intake and the bundle?
Intake is the guided questionnaire that helps you organize and understand your claim. The Intake + Starter bundle adds the Claim Guide, which helps you prepare with checklists and statement helpers.
Do I need to finish everything in one sitting?
No. You can skip questions you are unsure about and return anytime. There is no deadline, and your work is saved as you go.
Does ClaimAnchor promise I will get a rating or a certain outcome?
No. We never promise a rating, an outcome, or a timeline, and we do not give legal or medical advice. ClaimAnchor helps you prepare well — every decision belongs to the VA.
All sales are final — no refunds
ClaimAnchor purchases are one-time and non-refundable. See Terms.
Still have a question?
Ask Anchor anything about how ClaimAnchor works — open the Ask Anchor chat in the corner of your screen anytime.