Effective date: May 29, 2026
Data Deletion Instructions
How to request deletion of ClaimAnchor account, claim-related, and third-party platform data.
1. How to request deletion
Email: send a request to support@getclaimanchor.com from the email associated with your account, with the subject "Data Deletion Request."
In app (at/after launch): Account → Settings → Delete My Data.
2. What we delete
Upon verifying your request, we delete the personal information associated with your account — including profile information and any claim-related materials you uploaded — from our active systems, and instruct our service providers to do the same. Some information may be retained where required by law (for example, records of a transaction), and residual copies may persist briefly in backups before routine deletion.
3. Third-party platform data
If you connected a third-party platform (for example, Meta/Facebook), revoking ClaimAnchor's access in that platform's settings stops further data sharing; emailing the address above additionally requests deletion of any platform-derived data we hold.
4. Timeline & confirmation
We acknowledge requests promptly and complete verified deletions within the timeframe required by applicable law (typically within 30–45 days). We will confirm by email when your request is complete.
5. Contact
support@getclaimanchor.com